Privacy Policy
This Privacy Policy describes how Illuminamore collects, uses and discloses your personal information when you visit or make a purchase from the Site.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” Please see the list below for more information on what personal information we collect and why.
About your device
Examples of personal information collected : web browser version, IP address, time zone, cookie information, which sites or products you view, search terms, and how you interact with the Site.
Purpose of collection : to load the Site accurately for you and to perform analyses on the use of the Site to optimize our Site.
Source of Collection : Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose : Shared with our processor Shopify.
Order Information
Examples of personal information collected : name, billing address, shipping address, payment information, email address, and phone number.
Purpose of collection : to provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection : collected from you.
Disclosure for a business purpose : Shared with our processor Shopify.
Customer Support Information
Examples of personal data collected : name, email address and telephone number.
Purpose of the collection: provide customer support.
Source of collection : collected from you.
Disclosure for a Business Purpose : Third Party Customer Service Agency-
Minors
We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at the address below to request deletion.
Sharing personal information
We share your personal information with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:
-We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
-We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
-We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
-We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may opt-in to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Use of personal information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.
Legal basis
Under the General Data Protection Regulation (“GDPR”), if you are located in the European Economic Area (“EEA”), we process your personal information based on the following legal bases:
-Your consent;
-The performance of the contract between you and the Site;
-Compliance with our legal obligations;
-To protect your vital interests;
-To perform a task carried out in the public interest;
-For our legitimate interests, which do not override your fundamental rights and freedoms.
Memorization
When you place an order through the Site, we will retain your personal information in our records unless and until you ask us to delete this information. For more information about your right to erasure, see the "Your Rights" section below.
Automated decision making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making produces a legal effect on you or otherwise significantly affects you.
We engage in fully automated decision-making that has a legal or similarly significant effect using customer data.
Our Shopify processor uses limited automated decision-making to prevent fraud that does not have legal or otherwise significant effects on you.
Services that include elements of automated decision-making include:
-Temporary block list of IP addresses associated with repeated failed transactions. This block list persists for a limited number of hours.
-Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a limited number of days.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us via the following email illuminamore@gmail.com
Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a California resident, you have the right to access the personal information we maintain about you (also known as the “right to know”), to transfer it to a new service, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at illuminamore@gmail.com.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookie
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a variety of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to keep re-entering this information whenever you come back to the site or browse from one page to another. Cookies also provide information about how people use a website, for instance whether it is their first time or whether they are a repeat visitor.
We use the following cookies to optimize your experience on our site and to provide our services.
Cookies necessary for the operation of the Shop
Reporting and analysis
The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in the “Tools” or “Preferences” menu of your browser. Further information about how to change your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through sites such as www.allaboutcookies.org.
Also, please note that blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section.
Do not track
Please note that because there is no consistent understanding in the industry about how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
The changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contacts
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at illuminamore@gmail.com